Phase 1: Initial Consultation & Site Survey (Step 1-2)

1. In-Depth Requirement Communication

◦ Clarify space type (villa/hotel/commercial), style preference (modern/luxury/classic), and core functional areas (feature wall/flooring/countertop).

◦ Confirm budget range, delivery timeline, and environmental standards (must meet Class A building material requirements).

◦ Collect reference cases and material restrictions (e.g., areas avoiding acidic cleaners).

2. Precision Site Survey

◦ Use laser rangefinders and 3D scanners to capture accurate spatial dimensions (error ≤ 1mm).

◦ Document on-site structures (beams/columns/doors/windows/electrical points) and base conditions (flatness/load-bearing capacity).

◦ Mark special areas (curved walls/irregular staircases/height differences) and retain on-site photographic records.

Phase 2: Design & Visualization (Step 3-5)

3. Material Selection & Matching

◦ Recommend marble varieties based on space style (e.g., Calacatta White/Veined Grey for modern; Black Gold/White Fish Belly for luxury).

◦ Specify slab thickness (standard 20mm/25mm, ≥30mm for overhangs/irregular shapes) and surface finishes (polished/matte/sandblasted).

◦ Develop a texture layout plan (color difference control ≤5% for same batch, pre-layout for mosaic areas).

4. Detailed Design & Drafting

◦ Produce CAD construction drawings: including layout plans, elevations, and detailed node drawings (dry-hang/wet-set/mosaic nodes).

◦ Create 3D models/VR renderings to showcase real texture, lighting, and finished appearance.

◦ Generate processing lists: label each slab’s size, number, and processing techniques (waterjet cutting/hole drilling/chamfering).

5. Scheme Confirmation & Revision

◦ Present renderings and construction drawings to clients, explaining craftsmanship and material advantages.

◦ Refine design based on feedback (adjust texture direction/modify dimensions/change materials).

◦ Obtain client’s signed confirmation to lock the final version.

Phase 3: Production & Quality Control (Step 6-7)

6. Factory Processing & Fabrication

◦ Cut, polish, and process slabs according to the confirmed drawing list.

◦ Conduct pre-assembly inspection for complex pieces (mosaics/irregular shapes) to ensure on-site installation accuracy.

◦ Label each piece with a unique number for easy tracking and installation.

7. Strict Quality Inspection

◦ Inspect each slab for cracks, color differences, and processing accuracy (tolerance ≤ 0.5mm).

◦ Verify packaging standards to prevent damage during transportation.

◦ Issue a quality inspection report before delivery.

Phase 4: On-Site Installation & Handover (Step 8-10)

8. Professional Installation

◦ Deploy a certified installation team to execute dry-hang/wet-set/mosaic techniques per construction standards.

◦ Ensure seamless alignment, flatness, and waterproofing treatment for joints.

◦ Conduct real-time checks to avoid installation errors.

9. Final Acceptance & Cleaning

◦ Conduct a joint acceptance with the client to verify consistency with the design scheme.

◦ Perform professional cleaning and maintenance (polishing/sealing) to restore the marble’s luster.

◦ Provide a maintenance guide for long-term care.

10. After-Sales Service

◦ Offer a 2-year warranty for installation and material quality.

◦ Provide regular maintenance reminders and on-site repair services.

◦ Establish a long-term service file for each project